Posted: 21st October 2024
Field Service Engineer- Canada
About Cyclomedica
We are Cyclomedica – bringing light into functional nuclear imaging since 1986. We have paved the way with nuclear medicine solutions in Australia and around the globe. From innovation, development to clinical practice applications – we are the world leaders in functional lung ventilation imaging with our proprietary technology: Technegas®.
Created and manufactured in Australia our flagship product Technegas® has revolutionised diagnostic lung imaging and today transform the lives of millions of patients in 66 countries around the world.
We are currently experiencing an exciting transformation as we move into the US market after recently receiving US Food and Drug Administration approval, so it is a great time to join our team and contribute to our growth and success.
About the role
This is an exciting opportunity for a Field Service Engineer to join our professional and committed team.
This role is primarily responsible for installation, maintenance and service repair of the Technegas Generator.
Key Responsibilities
- Customer site installation and training
- Customer site service and maintenance
- Report writing and customer service
- Liaison for customer feedback to Sales team and Quality
- Mechanical fitting and assembly
- Electronic fitting and assembly
- Control and testing
- Working in ISO13485 controlled environment
Who we’re looking for
We’re looking for candidates with the following:
- Electromechanical background, Biomedical Engineer is preferred but not essential.
- 2 years experience required
- Strong problem solving/troubleshooting skills
- Strong attention to detail
- Strong customer service focus
- Experience with visual quality control
- Well-presented and great rapport with customers
- Experience in ISO13485 or other regulated environment
- A current driver’s license is essential
Why Join Our Team?
- Competitive and attractive salary package
- Professional development opportunities
- Be part of an inspired and talented leadership team
- Company culture that values respect, collaboration, innovation and ethics
You will be joining an organisation that embraces diversity & inclusion.
We are committed to providing products, services and solutions that improve clinical outcomes every day. If you feel the same, we invite you to submit your application using the form below!
We look forward to hearing from you,
The Cyclomedica Team